SHIPPING POLICY
Last Updated: September 29, 2026
At Kankana Jewellery, we prioritize the secure and swift dispatch of your premium, handcrafted 24k gold-plated jewelry. Read below to understand our fulfillment procedures, processing parameters, and carrier partnerships across India.
1. Processing & Dispatch Window
Because each jewelry design undergoes careful quality inspection before fulfillment, all orders are processed and handed over to our shipping carriers within a dedicated timeframe:
Your jewelry item will be officially **dispatched from our Kolkata facility within 5 to 7 business days** from the date of your successful checkout confirmation.
2. Primary Logistics Partner
To ensure high-end parcel handling and security, we route all consumer dispatches through premier logistics networks. Our primary national shipping carrier infrastructure is managed exclusively by **Delhivery** (delhivery.com).
Every shipment is packed inside robust, tamper-proof security bags to shield your gold-plated bangles, necklaces, and sets from any transit vulnerabilities.
3. Final Delivery Timelines
Once your parcel leaves our central dispatch hub via Delhivery, the remaining transit timeline is governed by regional logistics distributions:
- Metro Cities: 2 to 4 business days post-dispatch.
- Tier 2 & 3 Regions: 4 to 6 business days post-dispatch.
- Remote Pin Codes: Up to 7 business days post-dispatch.
4. Shipment Tracking Protocols
The moment Delhivery registers your secure tracking barcode string on their automated routing node, an update link will be pushed instantly to your registered Email and mobile contact number.
You can track the progress of your luxury parcel in real time by pasting your unique Air Waybill (AWB) tracking number directly into the tracking engine at delhivery.com.